24-Hour Notice Cancellation Policy
Students must give their instructor at least 24 hours notice before an absence (including illness). With >24-hours notice, that lesson can be rescheduled as a make-up on a different date. With <24-hours notice, the lesson is paid as an Unexcused Absence.
Make-up Lesson Policies
Students pay tuition regardless of attendance. As long as you are able to give your instructor at least 24-hours notice, a missed lesson should be resolved by scheduling a make-up on another day and time (at the discretion of the teacher). A student may accumulate up to two make-up lessons that can be honored for 60 days.
Leave of Absence/Save-My-Spot
When a student cannot attend more than two consecutive lessons, there is the option to go on Leave of Absence– your billing will be paused for the time you are away. It is important to note that a teaching artist cannot hold open a specific lesson time for a student on leave, and regular updates to the front desk are required regarding returning to lessons.
If a student would like to guarantee that their specific lesson time remains available, you have the option to opt in to continuing to pay your monthly tuition to “Save-My-Spot” and guarantee that that time is available upon your return.
30-Day Notice Cancellation Policy
Should you decide to stop private lessons, we require 30-Days written notice, at which point the student is responsible for attending and paying for 4 additional lessons.





